Strategic Workforce Planning

Strategic Workforce Planning

This (Dutch) presentation on Strategic Workforce Planning discussed general trends: Organization: from hierarchy to network Demographics Globalization: sourcing, shoring and emerging countries and identified the following consequences for HR Result-driven HCM: SLA’s, score cards, efficiency & effectiveness Technology: 24×7, self-service, consumer pull Continued compliance: SOX, Legislation, Identity Management leading to strategic, value-driven HR Strategic workforce…

Transforming HR

Transforming HR

How can you direct your human capital? Can you even speak about “directing”? Transforming anything is difficult, so I opened with the following quote: ‚ÄúThere is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to manage, than to initiate a new order of things. For the initiator has enemies…

Transforming & Measuring HR

Transforming & Measuring HR

The speaker invite for this GBG seminar was the following: Please present on maximizing and measuring HR Service Delivery Performance by restructuring and streamlining HR processes through Shared Service Centers, Global HR Portals and Outsourcing. Quite the sentence! I decided to focus on “Running HR like a Business”, which includes measuring the performance of HR…

Move to service-oriented HR

Move to service-oriented HR

Why are HR customers not satisfied with the performance of HR? Research shows that HR is overly focused on administration and doesn’t use technology where it should. How can we solve this problem? During the Microsoft/HP conference I discussed introducing “service-oriented” HR: applying a new service model to deliver services that appeal to clients.