The extent to which a company can respond to external opportunities and threats is being determined more than ever by the talent of its employees ; the knowledge and abilities of the workforce and the manner in which the organization is able to turn these assets into value are all determining factors. If talent is…
HR has come a long way in the last 10 years. Coming from a traditional administrative role, HR has worked hard to revitalize its services, aiming to better fulfill its strategic and tactical role. Administrative services have been optimized and made as (cost-)efficient as possible. Now that most organizations have achieved this minimum standard, the…
Employers everywhere are unwrapping the standard brown-bag benefits packages, tossing out the old standbys and replacing them with a much more flexible, richer, broader, attractively wrapped packages — complete with the perks on the top. It’s not just the benefits themselves that are being enhanced, but the delivery and distribution methods that are just as…
When an organization engages in HR Business Transformation, this results in a significant change of focus in the delivery of HR services, by freeing up resources to engagein the more value added HR tasks. The proposed way forward delivers a state-of-the-art environment that supports managers, employees and HR professionals in executingthe corporate strategy and achieving…
Shared services operate within organizations by providing services to internal clients. They operate on business principles and provide internal services at a cost and quality that is acceptable to its clients, when assessed against alternatives. They are referred to as shared services, because their activities are shared by units across entire organizations, instead of duplicating…
Over the past years, we observed a rising trend among customers to carry out benchmark studies before undertaking projects in the field of Human Resources. These benchmarks give companies qualitative and quantitative insight on the role and activities of HR. One key finding is that all companies want Human Resources to play a more pro-active,…
